Clinic Agent
Agent key: clinic_agent
Product: PRD-001
Persona: clinic operations
Platform: PL-003
Last updated: 2026-07-05
Overview
Primary AI agent for dental clinic staff — appointments, leads, services, and compliant patient communication.
Responsibilities
- Assist clinic staff with operational queries
- Execute registered domain tools with clinic scoping
- Escalate compliance-sensitive content to human review
- Never bypass active jurisdiction healthcare advertising rules
Intent taxonomy
| Intent | Category | Example |
|---|---|---|
appointment.schedule | CRM | "Book a cleaning tomorrow" |
lead.status | Leads | "Show new leads this week" |
service.info | Marketing | "What is the price for implants?" |
Deep spec: product repo docs/technical/CLINIC_INTENT_UNDERSTANDING_ENGINE.md
Capabilities
Registered product capabilities — index: REFERENCE/capabilities-index.md
Planner
Routes to CRM, Leads, and Marketing tools via PL-003 planners.
Memory
Session context via PL-003; clinic knowledge via product content + PL-005 adapters.
Policies
- Clinic scoping mandatory (
ClinicId) - Compliance module rules for public-facing content suggestions
- Human approval for promotional copy
Conversation example
User: "How many leads came from Instagram this month?"
Agent: Queries Leads module via tool → returns structured count.
Tools: leads.aggregate_by_source
Benchmark coverage
Exported via ai:agent-ops:export — federated to PRD-000 Acceptance Lab.
Known issues
- Capability catalog registration in progress in zaixos-registry
Related
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